Authenticity guarantee
All our second-hand jewellery is guaranteed to be authentic and in excellent condition:
✓ Each individual seller is verified
✓ Each piece of jewellery is appraised before shipping and delivered with an appraisal certificate
✓ Each piece of jewellery is professionally cleaned by a jeweller
Not convinced? Simply contact our customer service within 14 days of receiving your jewellery to obtain a refund or make a claim.
Secure shopping
✓ Secure third-party payment
✓ Secure and insured shipping at the value of the item.
✓ Security seal: each piece of jewellery comes with a security seal that allows you to try on the jewellery and return it in confidence if needed.
Returns & Complaints
✓ Free return and refund within 14 days
✓ A simple returns procedure: you contact our customer service, we initiate the return by carrier, you are reimbursed upon receipt
5 Star Customer Service
✓ Available and flexible: real people answer your questions!
✓ Do you have any doubts before your purchase? Contact us to make the right decision.