FAQ

You will find below the answers to your most frequently asked questions about Messika pre-owned jewellery. If you can't find the answer to your question, send us an email to hello@weprecious.com.

+ How can I check the authenticity of second-hand Messika jewellery?

To check the authenticity of second-hand Messika jewellery :

Check the documentation: Make sure that the jewel is accompanied by official documents and the original Messika packaging.

Check the serial number : Find and check the unique serial number engraved on the jewel with Messika.

Evaluate quality: Look at the finish and details of the jewel; Messika products are renowned for their manufacturing excellence.

+ How do I sell my second-hand Messika jewellery?

To sell your Messika jewellery, all you have to do is contact us by email or whatsapp or fill in this form.

Instead of a long e-mail, you can send us photos of your second-hand Messika jewellery (5 photos from all angles, making sure that the markings and hallmarks are visible) and, if you have them, the boxes and certificates of origin.

Would you like some help with photos or to know what information to share with us? Send us a message with the brand and a description of the model.

From there, we'll guide you through the process of going online.

+ What types of second-hand Messika jewellery do you offer?

We offer a wide range of pre-owned Messika jewellery, including rings, bracelets, necklaces and earrings. Each piece of jewellery is authentic and carefully checked to guarantee its quality.

+ How do I set the right price for my second-hand Messika jewellery?

We help you determine the best price for your pre-owned Messika jewellery: our price scale ensures a fair value for both seller and buyer, reflecting the current market price. This scale takes into account several factors, including the original price of the jewellery, the year of purchase, its condition, and the presence of original certificates and boxes. We also take into account more subjective aspects such as demand and the rarity of the piece, whether on the new or second-hand market.

To maximise the resale value of your pre-owned Messika jewellery, we offer cleaning, maintenance and light polishing services to revive its lustre and enhance its appeal on the luxury jewellery market.

+ How do I look after my second-hand Messika jewellery?

To maintain the quality of your jewellery, clean it gently with a soft, dry cloth. Avoid exposure to chemicals such as perfumes and cleaners, and store them separately in a dry place to avoid scratches. An annual professional inspection and polishing is recommended to preserve the beauty and durability of your Messika pre-owned jewellery.

Consult our interview guide for more details.

+ How can I be sure that the jewel is the right size?

You can consult the jewellery size guide here.

You can also contact us via Whatsapp to be guided by our customer service team.

+ Is second-hand Messika jewellery certified and valued by experts?

Each piece of jewellery sold is carefully appraised and certified by our partner expert, accredited by the Commission Nationale des Experts. We provide a certificate of appraisal for each piece sold. In addition, some pre-owned Messika jewellery is accompanied by the brand's original certificates and boxes, as indicated on the product sheet.

If you have any questions or concerns about your purchase, our customer service team is available to assist you. In the event of any concerns, we undertake to re-examine the product to ensure its conformity with the one you ordered from weprecious.

+ Can I return a piece of jewellery bought on your site?

You have the legal period of 14 days after your purchase to return the product purchased on our site or to make a complaint about a product that you believe does not conform. Products must be returned to us undamaged and unworn in their original packaging. The seals must also be intact. Contact us with the order number, your name and the product reference. We will tell you how to return the product.