FAQ

Vous trouverez ci-dessous les réponses à vos questions les plus fréquentes concernant les bijoux Chanel d’occasion. Si vous ne trouvez pas réponse à vos questions, envoyez nous un email à hello@weprecious.com.

+ Comment authentifier un bijou Chanel d’occasion?

To check the authenticity of jewellery Chanel used :

Check the documentation: Make sure that the jewellery is accompanied by official documents and the original packaging. Chanel.

Check the serial number : Find and verify the unique serial number engraved on the jewellery by contacting Chanel.

Evaluate quality: Look at the finish and details of the jewellery; the products Chanel are renowned for their manufacturing excellence.

+ Comment vendre mes bijoux Chanel d’occasion ?

To sell your jewellery Chanelsimply contact us by email or phone. whatsapp or fill in this form.

Instead of a long e-mail, you can send us photos of your jewellery Chanel (5 photos from all angles, making sure that the markings and hallmarks are visible) and, if available, the boxes and certificates of origin.

Would you like some help with photos or to know what information to share with us? Send us a message with the brand and a description of the model.

From there, we'll guide you through the process of going online.

+ Quels types de bijoux Chanel d’occasion proposez-vous ?

We offer a wide range of jewellery Chanel including rings, bracelets, necklaces and earrings. Each piece of jewellery is authentic and carefully checked to guarantee its quality.

+ Comment fixer le bon prix pour mes bijoux Chanel d’occasion ?

We can help you determine the best price for your jewellery Chanel second-hand: our price scale ensures fair value for both seller and buyer, reflecting the current market price. This scale takes into account a number of factors, including the jewel's original price, the year it was acquired, its condition, and the presence of original certificates and boxes. We also take into account more subjective aspects such as demand and the rarity of the piece, whether on the new or second-hand market.

To maximise the resale value of your jewellery Chanel we offer cleaning, maintenance and light polishing services to revive its lustre and enhance its appeal in the luxury jewellery market.

+ Comment entretenir mes bijoux Chanel d’occasion ?

To maintain the quality of your jewellery, clean it gently with a soft, dry cloth. Avoid exposure to chemicals such as perfumes and cleaners, and store them separately in a dry place to prevent scratching. Annual professional inspection and polishing is recommended to preserve the beauty and durability of your jewellery. Chanel used.

Consult our interview guide for more details.

+ How can I be sure that the jewel is the right size?

You can consult the jewellery size guide here.

You can also contact us via Whatsapp to be guided by our customer service team.

+ Les bijoux Chanel d’occasion sont-ils certifiés et évalués par des experts ?

Each piece of jewellery sold is carefully appraised and certified by our partner expert, accredited by the Commission Nationale des Experts. We provide a certificate of appraisal for each piece sold. In addition, some jewellery Chanel are accompanied by the brand's certificates and original boxes, as indicated on the product sheet.

If you have any questions or concerns about your purchase, our customer service team is available to assist you. In the event of any concerns, we undertake to re-examine the product to ensure its conformity with the one you ordered from weprecious.

+ Can I return a piece of jewellery bought on your site?

You have the legal period of 14 days after your purchase to return the product purchased on our site or to make a complaint about a product that you believe does not conform. Products must be returned to us undamaged and unworn in their original packaging. The seals must also be intact. Contact us with the order number, your name and the product reference. We will tell you how to return the product.