Authenticity guarantee

All our second-hand jewellery is guaranteed to be authentic and in excellent condition: ✓ Each individual seller is verified ✓ Each piece of jewellery is appraised before shipping and delivered with an appraisal certificate ✓ Each piece of jewellery is professionally cleaned by a jeweller Not convinced? Simply contact our customer service within 14 days of receiving your jewellery to obtain a refund or make a claim.

Secure shopping

✓ Secure third-party payment ✓ Secure and insured shipping at the value of the item. ✓ Security seal: each piece of jewellery comes with a security seal that allows you to try on the jewellery and return it in confidence if needed.

Returns & Complaints

✓ Free return and refund within 14 days ✓ A simple returns procedure: you contact our customer service, we initiate the return by carrier, you are reimbursed upon receipt

5 Star Customer Service

✓ Available and flexible: real people answer your questions! ✓ Do you have any doubts before your purchase? Contact us to make the right decision.